Organisational Studies and Innovation Review P-ISSN 2059-2256 E-ISSN 2059-2264 The primary purpose of the Organisational Studies and Innovation Review (OSIR) is to publish scholarly research papers from various fields in business and management studies. As it is implied in the title of the journal, OSIR calls for original papers on any business or management topic or discipline which challenges traditional wisdom. Moreover, OSIR is mainly focused on publishing research that systematically tests theories about organisational studies, culture, leadership, effectiveness, organisational behaviour and the social sciences. OSIR will consider for publication systematic reviews, conceptual papers, and research papers on all aspects of business and management. Organisational Studies and Innovation Review (OSIR) is a scholarly and double blind peer reviewed journal. OSIR is committed to promoting the advancement of organisational studies and innovation around the world. Please download the template. You can only submit your paper if you are fully registered for our conferences Volume 5 /2019 | Issue 2 How to Improve Customer Service with the use of a Service Blueprint- Susan Silverstonepage: 1-13 Size: 2095KB Download PDF Effects of Privatisation on Non-financial Performance Measurements in Healthcare Sector -Aiman Farranpage: 14-22 Size: 1176KB Download PDF Organisational Studies and Innovation Review by Management & Business Academy is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. Based on a work at http://www.mbacademy.org.uk/index.php/osir-copyright-policy.Permissions beyond the scope of this license may be available at http://www.mbacademy.org.uk/index.php/osir-copyright-policy.